Homtone 5-in-1 Milk Frother and Steamer: A Comprehensive Troubleshooting Guide

in TROUBLESHOOTING-Coffee Machine Accessories

Welcome to the world of creamy lattes and velvety hot chocolates! The Homtone 5-in-1 Milk Frother and Steamer is your ticket to barista-quality beverages at home. But like any high-tech gadget, it can sometimes encounter hiccups. Fear not, because we're here with a comprehensive guide to troubleshoot those pesky errors and get your frother back to whipping up delicious foams in no time.

E1 error occurs

Possible cause

1.The whisk is not installed in the metal cup

2.The metal cup is not put into the base.

3.The metal cup is not added withcorresponding solution, meaning that this product is heated with nothing; the solution in the metal cup is insufficient.

4.Take out the metal cup when the MilkFrother is working.

Solution

1.Please mount the whisk correctly onto theshaft of metal cup

2.Please put the metal cup correctly into thebase.

3.Please pour an appropriate amount of corresponding solution into the metal cup and it is not allowed to start the machine without corresponding solution; it is necessary to add more than 120ml(MIN) corresponding solution and it is recommended to make the mixture as per the operating instructions.

4.Please put the metal cup in again and start it again and it is not allowed to take the metal cup out when the Milk Frother is working.

E2 error occurs

Possible cause

The voltage is excessively low.

Solution

Please apply correct voltage as per the operating manual.

E3 error occurs

Possible cause

The voltage is excessively high.

Solution

Please apply correct voltage as per the operating manual.

E4 error occurs

Possible cause

1.The machine is continuously heated for along time and thus the inside of the base is athigh temperature.

2.The cooling hole on the back of the base is blocked and thus the inside of the base is at high temperature.

Solution

1.Please avoid heating the machine continuously for more than 5 times; please operate the machine after it cools.

2.Remove the obstacles from the coolinghole on the back of the base and then operatethe machine after it cools.

E5-E7 error occurs

Possible cause

This product goes wrong.

Solution

Please contact the customer service personnel.

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